Premium IT Support
Providing residential and commercial technical support in Southern Oregon.
Open Monday though Friday 9am-6pm Saturday 11am-4pm closed Sundays
Residential IT Support
We help residential customers keep their computers running in tip-top shape.
- Windows and MAC Repair
- Network Instalation Support
- Laptop and Desktop Repair
- On-Site Support
- A Local Repair Facility
Business IT Services
We keep companies online and issue free with dependable managed services.
- Educational Facilities
- Bookkeeping & Tax Companies
- Financial Investment Brokerages
- Medical Practices
- Retirement and Senior Centers
We offer scalable web development and domain management solutions.
- Website Creation and Hosting
- Google Apps (G-Suite) User Migrations
- Office 365 User Migrations
- Domain Migration and Configuration
- Search Engine Optimization Services
Extremely impressed by this place. I took my computer in for a "tune-up" as it was getting old and running much slower. Tony worked on it and did a fantastic job. He didn't just do the standard service and tell me "we did the best we could -- oh well" but preferred to not give the computer back to me until it were in a condition that he would be pleased using himself. And I am very happy with the computer. $89 for a tune-up was definitely worth it!
Excellent service. Free diagnostics on my broken computer and they recommended sending the PC back to the manufacturer rather than having me pay an enormous amount of money to rebuild all major components. I really appreciate that kind of honesty from a business. Highly recommend them.
Seriously the best place to go for personal computer repair or small business support in town. Fast turn around, good prices, friendly and knowledgeable staff - this place has it all right here in the valley.
Inexpensive accessories, friendly staff, nice open store layout that is clean and modern. I cannot recommend this place enough.
I bought an Ethernet cable and prices were comparable to Amazon. Which is a big plus for a small shop.
UpperCASE provides the best IT customer service in Southern Oregon. Rob and his whole team consistently go the extra mile to repair our personal computers; all done at a reasonable price with a fast turnaround time. Our family has presented UpperCASE with some unusual challenges in the past, and every technician has worked hard to diagnose and fix our computers. UpperCASE is a real asset to our valley! Patty Hubbert
I have been very pleased with all the work UpperCASE has performed on my computers. I highly recommend their services to anyone who needs help.
You guys ROCK!!
Tony and the other guys at Uppercase are so great! Definitely will recommend them to anyone with a computer issue. So kind and patient and explained everything I needed to know and answered all my computer questions. Totally made my computer feel like new again! Very impressed and thankful! Thanks guys!
Just picked up my box from a diagnostic check. Turns out MB is DOA, but I was not charged for the diagnostic and rcvd some free advice. Unlike the crooks at Connecting Point, Tony at Uppercase is building his business on good service and good will. I will be back for sure. (nice parts dept, too !)
I use them for my business and they are always prompt at helping solve issues with efficiency and professionalism. I have also called them about my personal computer
and received excellent advice.
Another local computer repair business in Medford told me there was nothing they could do to recover data from my hard drive. Thank goodness I stopped by upperCASE. Had a great experience with their professionalism and ability to recover data. Won't go anywhere else from now on. Thank you!
Super professional but not impersonal. Had them swap out my old hhd for a ssd. works great. would recommend anyone to stop by if they have computer issues. No appointment needed. there is always someone that can step aside and give you a quote. super friendly over the phone and actively return your call. I will be stopping back again to see if i can get them to teach me how to build a gaming desktop.
I had my lap top worked now it's running great anytime I have issues yes I will go back go back any repairs. I will also pass the name around to others.
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About Our Company
UpperCASE Computer Solutions was founded in Medford Oregon in the spring of 2009. The company was founded with the vision of bringing quality computer repair to the residents and businesses of the Rogue Valley. With this vision in mind UpperCASE expanded rapidly. What once started as a small one-man business quickly grew into the number one rated computer repair store in Southern Oregon. In the autumn of 2013 UpperCASE relocated to its current location at 409 North Riverside Ave. and to this day continues to provide the quality services envisioned in its inception.
UpperCASE’s place of business is not the only thing to expand in recent years. The company continues to increase the support and services offered to households and businesses in the Rogue Valley. Services range anywhere from desktop and laptop repair, virus removal, enterprise support, off-site backup services and much more.
We are proudly powered by BusyBench, a platform our customers can trust as a secure and reliable shop management platform. If you’re a small to mid-sized IT business looking for computer repair shop software we strongly recommend BusyBench to help manage your company. If you’re looking for quality computer repair service in the Rogue Valley don’t wait, give one of the UpperCASE technicians a call today.