Technology Experts

| Residential | Commercial | Remote Assistance | Network Management

Open Monday though Friday 9am-6pm Saturday 11am-4pm closed Sundays

Residential IT Support

We help residential customers keep their computers running in tip-top shape.

  • Windows and MAC Repair
  • Network Instalation Support
  • Laptop and Desktop Repair
  • On-Site Support
  • A Local Repair Facility

Lets Get Started

Business IT Services

We keep companies online and issue free with dependable managed services.

  • Educational Facilities
  • Bookkeeping & Tax Companies
  • Financial Investment Brokerages
  • Medical Practices
  • Retirement and Senior Centers

Lets Get Started

Web Management

We offer scalable web development and domain management solutions.

  • Website Creation and Hosting
  • Google Apps (G-Suite) User Migrations
  • Office 365 User Migrations
  • Domain Migration and Configuration
  • Search Engine Optimization Services

Lets Get Started

Laptop Repair

Our skilled technicians offer a wide variety of laptop repair options. All laptop repairs are serviced by a trained technician in-shop and never outsourced or shipped to another facility. More Information

Printer Assistance

Our qualified printer technicians can help get your printer, plotter, fax or scanner running correctly. We work with all the major printer manufacturers and types.

On-Site Service

There is no need to bring your computer in, we have technicians that come directly to you. We service Medford and all the surrounding areas with on-time professional technical support.

Network Support

Our network technicians are qualified to work in most environments and solve complicated network related problems correctly and the first time. Don't waste anymore time, give us a call today.

Desktop Repair

Getting a desktop repaired locally can be tricky at times. We stock a large number of hard to find desktop parts and offer qualified technicians to assist with any repair or upgrade. More Information

Apple (Mac) Repair

Our Apple technicians can assist in practically any repair situation that may arise with your Apple computer. We offer the same great in-shop service to all our Apple users.

Internet Repair

We understand getting back online quickly is important. Our on-site technicians come to you. We are fully equipped to solve your issues and get you connected quickly.

Virus Removal

We have years of experience in removing some of the worst infections. Our technicians use many advanced tools and methods to stay one step ahead to provide a lasting solution

Google Reviews
Facebook Reviews
Google Reviews
dave kelly
dave kelly

5 out of 5 stars

posted 1 week ago

These guys are Great! I have been using UpperCASE for several years now, for both personal and business computers. The crew there keeps both of my locations up and running. They also monitor and back up my data, and can fix most issues remotely.

Robin Brown
Robin Brown

5 out of 5 stars

posted 1 week ago

I've been a customer of UpperCase Computers for a few years now. Not only do they supply me with excellent regularly monitored backup services, they also are there for those untimely computer problems we all dread. They restored my computer perfectly when my hard-drive failed - replacing it with a dependable speedy solid state hard drive. Their turn-around was quick and I was minimally impacted from not having a computer to work on. They also helped me with transferring data from my old home computer to a new one I purchased -- while providing a clean slate and new life to the older one so my daughter could use it.

Whatever the service - they can handle it. I highly recommend UpperCase. Give them a call!

Michael Nelson
Michael Nelson

5 out of 5 stars

posted 3 months ago

Extremely impressed by this place. I took my computer in for a "tune-up" as it was getting old and running much slower. Tony worked on it and did a fantastic job. He didn't just do the standard service and tell me "we did the best we could -- oh well" but preferred to not give the computer back to me until it were in a condition that he would be pleased using himself. And I am very happy with the computer. $89 for a tune-up was definitely worth it!

Mark Bradford
Mark Bradford

5 out of 5 stars

posted 11 months ago

Excellent service. Free diagnostics on my broken computer and they recommended sending the PC back to the manufacturer rather than having me pay an enormous amount of money to rebuild all major components. I really appreciate that kind of honesty from a business. Highly recommend them.

Rask Black
Rask Black

5 out of 5 stars

posted 10 months ago

Inexpensive accessories, friendly staff, nice open store layout that is clean and modern. I cannot recommend this place enough.

I bought an Ethernet cable and prices were comparable to Amazon. Which is a big plus for a small shop.

Facebook Reviews



If you are a residential user or a thriving business, today's viruses can lead to data loss, downtime and ultimately identity theft. Why waste your money on second rate antivirus software? We partner with industry leaders to bring enterprise level threat protection to our customers. Don't just get rid of viruses, keep them away.  

About Our Company

UpperCASE Computer Solutions was founded in Medford Oregon in the spring of 2009. The company was founded with the vision of bringing quality computer repair to the residents and businesses of the Rogue Valley. With this vision in mind UpperCASE expanded rapidly. What once started as a small one-man business quickly grew into the number one rated computer repair store in Southern Oregon. In the autumn of 2013 UpperCASE relocated to its current location at 409 North Riverside Ave. and to this day continues to provide the quality services envisioned in its inception.

UpperCASE’s place of business is not the only thing to expand in recent years. The company continues to increase the support and services offered to households and businesses in the Rogue Valley. Services range anywhere from desktop and laptop repair, virus removal, enterprise support, off-site backup services and much more.

We are proudly powered by BusyBench, a platform our customers can trust as a secure and reliable shop management platform. If you’re a small to mid-sized IT business looking for computer repair shop software we strongly recommend BusyBench to help manage your company. If you’re looking for quality computer repair service in the Rogue Valley don’t wait, give one of the UpperCASE technicians a call today.