Our Qualifications

Interested in what makes UpperCASE so qualified?

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10 reasons our clients choose UpperCASE

Let us list some of the reasons why our customers choose UpperCASE over any other IT support company in Southern Oregon.

Trusted-Experience-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions1. Trusted experience

We manage medical facilities, financial institutions, schools and of course over 3000 residential clients here in Southern Oregon. Our technicians have helped businesses meet HIPPA, PCI and stringent financial requirements. We have even gone as far as infiltrating stolen laptops and working with the Medford Police department in apprehension of thieves. Our technicians have worked with companies like Costco, Walmart and Old Navy. Our experience is nothing less than extensive and we can guarantee your repair, network or business is in good hands.

Diversified-team-members-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions2. Diversified team members

Our staff is very versed in everything IT. Additionally, some of our team members are highly skilled in web development, chip level hardware, network security, domain environments and even entire network deployments. Our team can easily help you figure out why your home computer isn't turning on, or go as far as developing a secure RF saturated network for your office. Our team offers a very wide range of diversified skills and abilities to meet any challenge that tomorrow brings.

Security-is-taken-seriously-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions3. Security is taken seriously

We work with financial advisers, bookkeepers, and even medical practices. We are trained in HIPPA, FIPS, PCI and many other industry standards of measuring security to quickly identify potential vulnerabilities. From Biometric configuration to entire drive encryption, our team can successfully provide you military level security if requested.

Broad-product-support-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions4. Broad product support

Many IT providers tend to support only one or two major brands such as Cisco or Meraki network products. UpperCASE prides itself in being able to work with almost any brand on the market. Our techs are comfortable in ZyXell, Cisco, Adtran, Windows, Mac and even Linux environments. No matter how convoluted you may think your network is, UpperCASE can make sense of it.

Chip-level-repair-UpperCASE-Computer-Solutions5. Chip level repair

Our technicians are able to diagnose and repair individual chips on a motherboard or integrated circuit. This is a great skill to have when in a pinch or budget is of the highest concern. We have the tools to re-flow, re-solder and replace just about any individual chip or pin at our local office.

Equipped-for-on-site-support-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions6. Ready for on-site support

Many IT providers offer on-site support. When UpperCASE is requested on-site our technicians come fully stocked with replacement switches, routers, cable testing and toning kits, wireless access points and much more. Our technicians leverage tools made by Fluke and other top named brands to ensure the job is completed quickly and correctly the first time.

Highly-reviewed-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions7. Highly reviewed

If you take even 30 seconds and check out what real people are saying on Google, Yelp and even Facebook. You will quickly see real, honest reviews by people that have used our services and continue to choose UpperCASE for their IT support in Southern Oregon.

Level-3-backup-provider-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions8. Level 3 backup provider

We backup and monitor the data of hundreds of businesses in Southern Oregon. We even have clients in Australia and Canada. We offer around the clock data integrity and motioning services. Local bare metal restore, mirrored NAS, database and cloud backup solutions. From maintaining Quickbooks backups to entire server imaging, we take the guess work out backing up your data.

Extremely-knowledgeable-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions9. Extremely knowledgeable

We are not a company that uses outdated tech and security methods from yesteryear. Our team is always looking to strengthen your network or infrastructure by evolving what we already know. Every day a new exploit, vulnerability, virus or breach hits the market. You can rest assured knowing that our team is up to date on whats new and the best possibly methods of keeping your identity and data secure.

Locally-owned-and-operated-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions10. Locally operated

We live and work here locally in Medford. We have a local office on the corner of Jackson and Riverside. Our technicians absolutely love meeting new people and sharing our love of everything IT. We strongly suggest you stop by and meet our team next time you'er in the area.

Trusted-Experience-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions1. Trusted experience

We manage medical facilities, financial institutions, schools and of course over 3000 residential clients here in Southern Oregon. Our technicians have helped businesses meet HIPPA, PCI and stringent financial requirements. We have even gone as far as infiltrating stolen laptops and working with the Medford Police department in apprehension of thieves. Our technicians have worked with companies like Costco, Walmart and Old Navy. Our experience is nothing less than extensive and we can guarantee your repair, network or business is in good hands.

Diversified-team-members-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions2. Diversified team members

Our staff is very versed in everything IT. Additionally, some of our team members are highly skilled in web development, chip level hardware, network security, domain environments and even entire network deployments. Our team can easily help you figure out why your home computer isn't turning on, or go as far as developing a secure RF saturated network for your office. Our team offers a very wide range of diversified skills and abilities to meet any challenge that tomorrow brings.

Security-is-taken-seriously-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions3. Security is taken seriously

We work with financial advisers, bookkeepers, and even medical practices. We are trained in HIPPA, FIPS, PCI and many other industry standards of measuring security to quickly identify potential vulnerabilities. From Biometric configuration to entire drive encryption, our team can successfully provide you military level security if requested.

Broad-product-support-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions4. Broad product support

Many IT providers tend to support only one or two major brands such as Cisco or Meraki network products. UpperCASE prides itself in being able to work with almost any brand on the market. Our techs are comfortable in ZyXell, Cisco, Adtran, Windows, Mac and even Linux environments. No matter how convoluted you may think your network is, UpperCASE can make sense of it.

Chip-level-repair-UpperCASE-Computer-Solutions5. Chip level repair

Our technicians are able to diagnose and repair individual chips on a motherboard or integrated circuit. This is a great skill to have when in a pinch or budget is of the highest concern. We have the tools to re-flow, re-solder and replace just about any individual chip or pin at our local office.

Equipped-for-on-site-support-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions6. Equipped for on-site support

Many IT providers offer on-site support. When UpperCASE is requested on-site our technicians come fully stocked with replacement switches, routers, cable testing and toning kits, wireless access points and much more. Our technicians leverage tools made by Fluke and other top named brands to ensure the job is completed quickly and correctly the first time.

Highly-reviewed-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions7. Highly reviewed

If you take even 30 seconds and check out what real people are saying on Google, Yelp and even Facebook. You will quickly see real, honest reviews by people that have used our services and continue to choose UpperCASE for their IT support in Southern Oregon.

Level-3-backup-provider-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions8. Level 3 backup provider

We backup and monitor the data of hundreds of businesses in Southern Oregon. We even have clients in Australia and Canada. We offer around the clock data integrity and motioning services. Local bare metal restore, mirrored NAS, database and cloud backup solutions. From maintaining Quickbooks backups to entire server imaging, we take the guess work out backing up your data.

Extremely-knowledgeable-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions9. Extremely knowledgeable

We are not a company that uses outdated tech and security methods from yesteryear. Our team is always looking to strengthen your network or infrastructure by evolving what we already know. Every day a new exploit, vulnerability, virus or breach hits the market. You can rest assured knowing that our team is up to date on whats new and the best possibly methods of keeping your identity and data secure.

Locally-owned-and-operated-Computer-Service-in-Medford-Oregon-UpperCASE-Computer-Solutions10. Locally owned and operated

We live and work here locally in Medford. We have a local office on the corner of Jackson and Riverside. Our technicians absolutely love meeting new people and sharing our love of everything IT. We strongly suggest you stop by and meet our team next time you'er in the area.

WE SUPERCHARGE WIRELESS NETWORKS

Tired of getting slow wireless speed? Dead spots and slow connections? UpperCASE works closely with Ubiquity Networks and their full line Unifi products. Ask a technician how you can replace that old slow wireless network with a supercharged connection using Ubiquity wireless access points today!

 
unifi-ap-ac-lite-features-dual-band-compare

The UniFi AC Lite AP delivers 5x the performance of the first-generation UniFi AP while still maintaining Ubiquiti’s disruptive pricing strategy.