Choosing a trained computer technician that actually knows what’s best for the customer and not the bottom line can be very difficult. UpperCASE has always been extremely transparent with our clients. If it’s in the best interest of the client to wait for a part to become more affordable, or a new version of something is right around the corner we will tell you this without question. If we allowed our technicians to repair machines that simply don’t meet the client’s expectations and never will, we would not be the highest trusted Laptop repair facility in Southern Oregon. Our technicians are paid to be honest even if it’s not the most profitable truth.
UpperCASE Computer Solutions has been repairing laptop computers since 2009. All technicians have been trained to spot abnormalities in many brands such as HP, Compaq and Dell. Many repairs fall under factory default or recall and may be subject to warranty support.